Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? I have to say, I hate HP software. When I try to install HP Protectools Manager I get the error that the installation wizard was interrupted and the installation is not complete. Glad to hear it. The message ‘RPC server is unavailable’ pops up. The fingerprint scanner – a Validity Sensor VFS – was not available as a login method on the initial computer configuration. Please verify your product is powered on and connected, then try again in a few minutes.
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Please download and install the HP ProtectTools Security Manager using below weblink and try to configured your finger on the Notebook and check the issue. Please help me for that.
Select your operating system and version.
When I try to install HP Protectools Manager I get the error that the installation wizard was interrupted and the installation is not complete. When i m installing the hp protect tool in Windows 7 ,i got a pop-up that shows”framework 4. I have to say, I hate HP software. I installed the fingerprint reader app and after rebooting to complete the installation process the screen just flickers with the cursed appearing with the loading but doesnt show the space to type the password.
Asia Pacific and Oceania. I’ve updated the guide accordingly.
HP Customer Support – Software and Driver Downloads
Is my Windows version bit or bit? Install and enroll fingerprints by Chris on 24 September Reply Is there a way to just install the fingerprint reader? HP encountered an error while trying to scan your product. Please install the HP ProtectTools Security Manager and try to configure the finger on the Notebook using the below steps and check the issue.
All I want to do is use the fingerprint scanner! Email list of drivers.
HP EliteBook 8530w Palmrest w/ Touchpad Trackpad & Fingerprint Reader 502335-001
How does HP install software and gather data? HP is compiling your results. It dropped an icon on the desktop fignerprint the software did the rest. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service?
You aren’t on Windows 8 by any chance are you? I don’t see my operating system.
Download HP EliteBook w Mobile Workstation AuthenTec Fingerprint Driver
It was the Synaptics software that worked. I’ve posted an update about compatibility on Windows 8.
Solution and Diagnostic Data Collection. I came here hoping someone would have an answer as to why Windows 7 64bit won’t just use the reader with the biometrics software that’s built into Windows. Glad to hear it. Select your operating system and versionChange Detected operating system: Press WIN R and type in services.
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